How do I cancel my subscription?
You want the charges to stop, and you have looked in the app and not found a way to do it.
The control is not in the app. It is in the billing portal, which you reach from your account page on this site: sign in, open Subscription, press Manage subscription. That is two clicks and no email to anybody.
01Where the control actually is
GPSLarp does not process your card and does not hold your payment details — Stripe does. So the place that can stop a recurring charge is Stripe's own billing portal, and the account page's job is to open it for you already signed in. Everything about your subscription lives there: what you are paying, how often, which card, every invoice, and the cancel control.
01Open your account page
Go to your account in a browser and sign in with the same account the app uses.
Quicker, if the app is open and signed in: the button in GPSLarp that opens your account on this site sends you straight there without a second sign-in.
02Open Subscription
It is one of the sections of the account page. It shows whether a subscription is running and the date the current period ends.
03Press Manage subscription
The button hands you to Stripe. If it says instead that there is nothing to manage, then no subscription was ever started on this account — see nothing to manage below, because that message is more often right than people expect.
04Cancel there, and read the date it shows you
The portal is the authority on what happens next, and it tells you the date in writing. That is worth reading rather than assuming: this site describes the arrangement, the portal describes your arrangement, and where they disagree the portal is the one holding your money.
02What cancelling does, and what it does not
It stops the next charge. That is the whole of what cancelling is for and it is the part that is simple.
It does not return anything for a period you have already paid for. Nothing on this site offers that and the terms do not promise it, so it is worth being blunt rather than leaving you to infer it: if you cancel partway through a period you have bought, the money for that period stays spent. On a yearly period that is a much bigger deal than on a monthly one, which is the single best reason to start monthly if you are unsure.
The 14-day right of withdrawal is a different thing. It applies to signing up rather than to each renewal, and it is set out in the terms — that document is the contract and this page is not. If you are inside that window, read it before cancelling, because withdrawing and cancelling are not the same act.
It does not delete your account or your data. Those are separate, and deliberately so — see exporting and deleting your data. A cancelled account with your saved settings in it is often what people actually want.
What this page will not tell you
The exact moment your access ends. The account page states that a cancelled subscription runs to the end of the period already paid for, and that is how it is meant to work — but the setting that decides it lives in Stripe's configuration rather than in code anybody here can point you at, so the honest answer is: the portal shows you the date, and the date it shows you is the one that counts. Screenshot it if it matters to you.
03What the app does afterwards
When the paid period runs out, GPSLarp goes back to being the free version. It does not uninstall itself, it does not lock you out of the window, and nothing on your iPhone changes — there was never anything installed there to remove. If a location was set at the moment your access lapsed, stopping still works: that control is deliberately outside every gate, because leaving somebody unable to undo what this app did to their phone would be indefensible.
Your free run of each mode is not restored by cancelling and resubscribing. It is counted per account, so it stays used.
04If that did not work
"You do not have a subscription yet, so there is nothing to manage." That is the account page telling you it has no billing record for the account you are signed in as. Almost always it means one of two things: you are signed in as a different account from the one that paid — try the other email address — or the payment never actually completed. If a charge is showing on a card statement and this message is showing here, the receipt email from Stripe has a link to the same portal; that link does not depend on which account you are signed in to here, so it is the one to use.
The button does nothing, or the page reports an error. That is our side rather than yours. Every Stripe receipt email contains a link into the same billing portal, and cancelling from there has exactly the same effect as cancelling from here.
You cannot sign in at all. Then start at sign-in trouble — the account page and the app use the same sign-in, so a problem in one is a problem in both.
The honest limit of this page: it describes where the control is and what the product says it does. What actually happens to a particular subscription on a particular date is decided by Stripe, shown in the portal, and recorded in the invoices Stripe keeps for you.