How do I get a copy of the data GPSLarp holds about me?

Sign in to the account page on gpslarp.com, open Your data, and press the export button. It produces a JSON file immediately: your profile, saved locations, subscription and quota records, installs, linked devices and privacy choices. Nothing is emailed and there is no queue.

Why are my analytics events missing from the export?

They are stored as daily files with no per-user index, so there is no way to look up an individual's events and include them. The export file says so in a field of its own rather than leaving them out quietly, because an incomplete export that looks complete gives you no reason to ask.

My saved locations are empty in the export. Where are they?

The export's locations section is the account's copy held by the API, and the version of the application shipping today saves your places to your own Mac without sending them to the account. The local list is a file at ~/Library/Application Support/GPSLarp/locations.json.

How do I delete my GPSLarp account?

On the same Your data section of the account page. Type the word DELETE into the confirmation field, which is what makes the button active, then confirm. It is immediate and permanent, and it cancels a running subscription at Stripe before deleting anything.

Does deleting my account remove everything you hold?

No, and it is not described that way. Five things survive: the sign-in held by Clerk, analytics events already collected which age out after 90 days, session-replay recordings which age out after 30 days, invoices Stripe is required to keep, and one row a late Stripe message can recreate after the erasure. The last of those is a known defect and is not fixed.

Does deleting my account uninstall the app or change my iPhone?

No. Deletion acts on the records held about the account. The application stays on your Mac until you remove it, and nothing was ever installed on the iPhone. If a location is currently set, put the real one back from the app before you delete anything.

Is analytics collection on by default?

No. Analytics and session replay are separate purposes, both opt-in and both off unless you switched them on, either on the account page or from the consent banner on the website. Either can be switched off again at any time.

GPSLarpHelp

How do I export or delete everything you hold about me?

You want a copy of your data, or you want it gone, and you would rather not send an email and wait.

Both are buttons on your account page on this site, in the Your data section, and neither needs anybody's approval. Export sits above delete on purpose — once you have deleted, there is nothing left to export.

01Where the two controls are

Sign in to your account and open Your data. Two sections, in this order: Export my data, then Delete my account. If GPSLarp is open and signed in, its Your data button opens the same page without a second sign-in.

Screenshot pending — the Your data section of the account page

Export above, delete below. The order is deliberate: the export is the thing you want done before the irreversible button.

02Exporting

01Press Download my data

The button produces a JSON file and hands it to your browser. Nothing is emailed and there is no queue to wait in.

02Read what is in it

Everything held about you in our own database: your profile, your saved locations, your subscription and quota records, your installs, the devices linked to the account, and your privacy choices.

What the file says about analytics, and why that matters

Analytics events are not in the export, and the file says so in a field of its own rather than leaving them out quietly. They are stored as daily files with no per-user index, so there is no way to look yours up and include them.

The distinction is the point. A missing section and an empty section look identical in a JSON file, and an incomplete export that looks complete is worse than an obviously incomplete one — you would have no reason to ask.

Why your saved places may be missing from it

The locations section of the export is the account's copy, held by the API. The version of GPSLarp you run today saves your places to your own Mac and does not send them to the account — so an export can honestly show none while your app has a full list.

That list is a file on your machine, at ~/Library/Application Support/GPSLarp/locations.json. Copy it if you want it; nothing on this site can produce it for you. See saved locations.

03Deleting

01Export first, if you want a copy

There is no export afterwards. The section above this one is where you do it, and doing these two in the other order is the mistake this page is arranged to prevent.

02Type DELETE into the confirmation field

The button stays inactive until you have typed the word. That is not theatre — it is the one thing standing between an idle click and something that cannot be undone.

03Press the delete button

It happens immediately and permanently. What goes:

Your profile, and the record that you have an account at all.
Your saved locations.
Your subscription, cancelled at Stripe before anything is deleted. If Stripe refuses or cannot be reached, your data is deleted anyway and the page says so — rather than leaving you to find out from a card statement.
The records of what you have paid for and how many free runs you have used.
Your stored privacy choices.
Your recorded installs of the app.
The device identities linked to the account.

What deleting costs you, stated plainly

If a subscription is running, deleting ends it now rather than at the end of the period you have already paid for, and the money for the rest of that period stays spent. Nothing on this site offers to send it back and the terms promise nothing of the kind. If you want to use what you have already bought, cancel first and delete your data once the period has run out.

04What deleting does not remove

This list is the reason this page exists. Five things survive, and no button on that page reaches any of them.

Your sign-in. Your email address and password are held by Clerk, our sign-in provider, not by us. Deleting here does not remove them. Ask support if you want that as well.
Analytics events already collected. They are stored as daily files with no index that can find yours, so they cannot be picked out to erase. They are deleted 90 days after they were collected, and not sooner.
Session-replay recordings, if you ever switched that on. They are deleted 30 days after they were recorded.
Your invoices and payment history at Stripe. Stripe keeps those and is legally required to.
One record Stripe may write back afterwards. When a subscription ends, Stripe tells us so — and that message can arrive after your data is already gone, which recreates a single row linking your account id to your Stripe customer id. That is a known defect on our side and it is not fixed.

Which is why nothing here says everything is deleted. It is not, the difference is small but real, and you should hear it from this page rather than work it out later.

05The app and the phone are separate

Deleting your account does not uninstall GPSLarp from your Mac and does not change anything on your iPhone — there was never anything installed there to remove. Those are two other jobs with two other pages: removing the app and putting your real location back.

Do the location one first if a location is currently set. Stopping is deliberately outside every gate, but it is easier to press a button in an app you still have than to reason about a phone afterwards.

Analytics and session replay are both opt-in and off by default. Nothing is collected under either heading unless you turned it on — on the same account page, or from the consent banner on this site. They are separate choices and either can be switched off again at any time.

The privacy policy is the full account of what is held, for how long, and who else sees it. It is also the document that governs where this page and it disagree.

07If that did not work

The export button reports an error. No file was produced and nothing about your data changed — a failed export is only a failed download. Try again, and if it keeps failing, contact support before deleting anything.

It says your data is deleted but the subscription could not be cancelled. That is the honest answer rather than a fault in the page: your records are gone, and Stripe did not confirm the cancellation, so it may still be billing you. Every Stripe receipt email links to the billing portal, and cancelling from there works independently of anything on this site — cancelling has the detail.

You cannot sign in. Then neither control is reachable, because both act on the account you are signed in as. Start at sign-in trouble; the app and this site use the same sign-in.

The honest limit of this page: it describes the two controls and what each one touches, read off what the product does. What it cannot do is confirm anything about a particular account — nobody here can see whether your deletion ran except by the answer the page gave you at the time, which is worth reading before you close it.